Complete Network Monitoring
CareGateway enables you to respond proactively. Using CareGateway’s complete care network monitoring, you reduce the burden on IT to support EMR and remote connections. This enhances the service levels to your healthcare community.
Every CareAgent is configured to report remote statistics back to the CareGateway server at regular intervals. You can now monitor the entire health of your point of care network from one console.
CareGateway makes logging in to remote customer applications to view message flow and connection status obsolete, by offering you web based information at your fingertips anytime, from any location.
CareGateway’s proactive and informative web-based monitoring provides the insights to ensure communication with remote points of care is occurring as expected.
Message history is maintained from the generation of messages at the remote site through CareGateway’s web services transport mechanism to the central CareGateway server. This makes auditing and troubleshooting simple.
| Approach | Value |
Comprehensive view of message flow and statistics |
Ability to track message activity and resolve issues in real-time |
Single easy-to-use, web-based application |
Preventative maintenance and rapid issue resolution from a central location |
Logging of message activity at both the central server and the remote sites |
Broad troubleshooting for all connections regardless of physical location |
One-click exporting of error files |
Eliminates cumbersome research of errors and aides in timely resolution of issues |
Customized monitoring via user profiles |
Shares maintenance responsibilities and decreases the burden on IT staff |
Individualized mailbox approach |
Facilitates easy tracking of messages for each client site |
Connect Quickly to EMRs
Centralized Processing
Utilize Secure Web Services
CareGateway Resources:
CareGateway Overview (PDF)
CareGateway Technical Features (PDF)
CareGateway White Paper (PDF)